Was this reply helpful? Yes No. Sorry this didn’t help. My computer is acting very strange. When I go into the control panel, I have two headsets show up. If I try to set this as the default, I can not hear anything else while the zoom meeting is running, the test tone will not play, and the volume mixer simply will not work. If I set this as the default device, however, all my problems are solved except that the audio quality is very poor and there is always static in the background.

I don’t think there is any solution to this, just wanted to let you know in case my headphones are bad or this is not supposed to happen. Edit: the “stereo” headphones bring up the quality significantly and the volume mixer works with it but only when I’m not in a zoom meeting.

Could you explain how you changed the audio input device to the same as system for both microphone and speakers? I had the same problem. I solved this by changing the audio input device to same as system, both microphone and speakers.

Hi Bhavesh,. I had the same problem I tried to solve this using Bhavesh’s method it did not work I still don’t know how to solve this. I tried many ways like messing with audio settings but still it did not work.

Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. When I am in a zoom meeting, I am unable to hear anything except for the audio from the meeting. This does not mean that I cannot hear other participants in the meeting, just that if there is another app with audio playing at the same time, I cannot hear it.

I don’t know anyone else with this problem and can’t find any help on this issue on the Zoom help website. I use a Bluetooth headset, and all my drivers are up to date. I can hear sounds from other apps only when I am not in a meeting. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.

Previous Next. FelipeAD83 Independent Advisor. This seems to be a Zoom configuration issue. Have you double checked your audio configuration on the settings of Zoom? Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to FelipeAD83’s post on November 17, Yes, both the general and audio settings, and have seen nothing pertaining to my problem.

I even tried just toggling random settings off one at a time, and nothing changed. If this helps, when I go to the get help link in the windows audio settings, it plays a tone to check if there are any audio problems. This is the only other sound I can hear in a meeting. Even discord pings are silent in a meeting. Ok then, Let’s try this: Method 1: Try to run the troubleshooter for apps to diagnose the exact issue. Method 2: Check the volume settings. Please follow the steps below and see if it helps.

Right click on the speaker icon in taskbar and select volume control options. Put a check mark on “All devices currently playing sound”. Make sure you have “The default communication device unchecked”.

Place a check mark on both speakers and headphones. Click Apply and OK. Hope that fix it for you! Let me know if you need anymore help! I couldn’t follow the exact steps, but messing with the sound settings fixed my problem! That’s great! Have a great day! Bhavesh KumarJha. In reply to Bhavesh KumarJha’s post on January 6, Hi Bhavesh, Could you explain how you changed the audio input device to the same as system for both microphone and speakers?

In reply to PupicN’s post on January 6, Me too! Thanks in advance! In reply to AizikFriedman’s post on February 14, This site in other languages x.

 
 

 

Zoom Video and Audio Not Working? Here’s How to Troubleshoot

 

If it does not download automatically, please click here. Brinksley Hong. Here are 5 tried-and-true fixes for the Zoom no sound issue. You may not try them all. Just work your way down the list until you find the one that does the trick. Before you attempt anything more complicated, make sure everything is connected securely. If not, take a look at the second fix below. So you should update the audio driver to see if it fixes your problem.

There are two ways to get the correct drivers for your sound card: manually or automatically. To update the audio driver manually, you can go to the official zoom download for windows 8.1 64 bit of your device manufacturer, find the driver corresponding with your specific flavor of Windows version for example, Windows 64 bit and download it нажмите сюда. Driver Easy will automatically recognize your system and find why is the audio on zoom not working – none: correct drivers for your exact audio device, and your Windows why is the audio on zoom not working – none:, and it will download and install them correctly:.

So does the driver update get your Zoom audio back on track? If not, there are a few more fixes to try. You need to configure the sound settings on your computer properly tbe Zoom can access your speaker /15928.txt microphone. An out-of-date operating system might trigger various weird issues including Zoom sound not working.

For better performance and stability of Windows, make sure you check for the updates regularly. Once done, restart your computer for the changes zudio take full effect, and you should be посмотреть больше the sound on Zoom normally. Have further questions or workkng Please feel free to share rhe comment below.

Brinksley is a technical writer at Driver Easy. She wofking guides, th and tips with easy steps to help people solve annoying computer issues. Being a tech ссылка на страницу, she enjoys exploring the latest technical trends and effective solutions to PC problems, as well as presenting them in her writing.

To install Driver Easy Click. Brinksley Hong Last Updated: 5 months ago. Try these fixes: Here non:e 5 tried-and-true fixes for the Zoom no sound issue. The Pro version of Driver Why is the audio on zoom not working – none: comes with full technical support.

Justin Zeng 1 month ago. By Brinksley Hong.